Privacy Policy

This Privacy Policy explains how Tarkov Raiders HQ (“we”, “us”, “the site”) at tarkovraiders.com collects, uses, stores, and protects information when you use the website and optional account features. For a feature-by-feature breakdown, see our Data Usage page.

Who we are (data controller)

Tarkov Raiders HQ is an independent fan-made companion tool for Escape from Tarkov, operated by Nick (“the site operator”). It is not affiliated with, endorsed by, or sponsored by Battlestate Games.

For privacy questions or data requests, contact us via our Discord community or the signed-in feedback form (category: Account).

What we collect

We only collect data needed to run the features you use. Most of the site works without an account.

• Account sign-in — If you register or sign in, we store authentication details in our database: your email address (legacy email accounts), Discord account identifier (if you use Discord sign-in), and an internal user ID. We do not receive your Discord password.
• Profile & synced progress — If you use cloud sync, we store gameplay tracking you choose to save: display username, PMC level, faction, game edition, Account ID (AID), quest/story progress, hideout levels, trader reputation, map quest pins, evidence checkboxes, ticket decisions, quest/hideout item ownership, and similar per-mode data (PvP and PvE are stored separately).
• TR Slots & site themes — Virtual roubles balance, spin statistics, daily-claim timestamps, and purchased/unlocked cosmetic themes sync when you are signed in.
• Raider chats — If you use Profile → Chats, we store 1:1 messages you send, conversation metadata, and the usernames needed to deliver them. Messages are stored on our database provider’s servers; they are not end-to-end encrypted.
• Story groups — If you create or join a group, we store the group name, invite code, membership, and shared progress snapshots visible to group members.
• Feedback submissions — If you submit a bug report or suggestion, we store the title, description, category, page URL, and (if signed in) your account ID as reporter. Guests can submit without an account; we use a browser fingerprint for spam rate limits only.
• Teamkill reports — If you submit a teamkill report, we store the names, description, weapon, map, rating, and submission timestamp you provide. Reports are intended for community viewing on the Teamkills page.
• Local browser data — Whether or not you have an account, the site stores progress, preferences, and UI state in your browser (localStorage, sessionStorage, and where needed IndexedDB), including game mode selection, unsynced progress, TarkovMonitor remote ID, and last known map position from TarkovMonitor (device-only).
• Logs dashboard (/logs) — Optional. If you grant access to your Escape from Tarkov client Logs folder (Chromium “open folder” prompt), the site reads those files entirely in your browser to build a personal raid summary (maps, inferred PMC/Scav side, PvP/PvE, queue times, flea sale/rating notification counts). We do not upload raw log files or derived raid history to our servers, and this data is not synced to your account. On your device we may keep a permission handle to reopen the folder, a compact cache of the derived summary, and UI preferences (for example chart range). You can remove that local data via Logs → Clear or by clearing site data in your browser. We do not ask for your Battlestate Games password.
• PMC profile lookups — If you enter a public in-game Account ID on the PMC page, our server requests matching public profile data from tarkov.dev. We cache responses briefly on the server to improve performance. We do not need your BSG account password.
• Usage analytics (optional) — On production (tarkovraiders.com), we may load Google Analytics 4 only if you consent via our privacy banner. IP anonymization is enabled. Analytics is never loaded on localhost.
• Server logs — Our host (Railway) may log standard technical data such as IP address, request path, user agent, and timestamp for security, abuse prevention, and reliability.

How we use information

• Provide site features, including optional sign-in, cloud sync, chats, groups, community submissions, and the optional on-device Logs dashboard.
• Display public or community-facing content you choose to submit (for example, teamkill reports).
• Maintain, secure, and improve the service.
• Respond to feedback and investigate abuse or rate-limit violations.
• Understand aggregate traffic patterns when you have accepted analytics.

We do not sell your personal information. We do not use your data for advertising profiles or cross-context behavioural advertising.

Legal basis (GDPR / UK GDPR)

If you are in the UK or EEA, we process personal data under these bases:

• Contract / steps at your request — Running an account, syncing your chosen progress, delivering chats, and operating groups when you sign up and use those features.
• Legitimate interests — Securing the site, preventing abuse, rate-limiting submissions, caching public game API responses, and storing essential browser data needed to run the site (including optional on-device Logs summaries after you choose a folder). We balance these interests against your rights.
• Consent — Google Analytics on production (you can accept or reject in the privacy banner). Optional community submissions also rely on your decision to submit content.

Cookies & similar technologies

• Essential browser storage — The site uses localStorage / sessionStorage (and IndexedDB where needed, such as a Logs folder handle) for progress, settings, and session state. These are required for core functionality you use and are not used for advertising.
• Google Analytics — May set analytics cookies or similar identifiers on tarkovraiders.com only after you choose Accept analytics. You can choose Essential only or change your choice later via Privacy settings on this page.
• Authentication — Session tokens may be stored in browser storage while you are signed in.

Third-party services

We rely on trusted providers. Each has its own privacy policy:

• Database — authentication, cloud storage, and realtime delivery for synced data, chats, feedback, and teamkill reports.
• Discord — optional OAuth sign-in when you choose it.
• Railway — website hosting, API proxying, and server logs.
• Google Analytics — optional aggregate usage measurement on production (with consent).
• Google Fonts — web font delivery (your browser requests fonts from Google).
• tarkov.dev — public game data and PMC profile lookups.
• Escape from Tarkov Wiki (Fandom) — reference images and guide content loaded by your browser.

Some providers may process data outside your country. Where required, they use appropriate safeguards (such as standard contractual clauses).

Data retention

• Cloud account data — Kept while your account is active. You can clear per-mode progress from Profile → Account. Permanently delete your account from Profile → Account → Delete account.
• Chats & messages — Kept until you or we delete the conversation/account, subject to operational backups for a limited period.
• Feedback & teamkill reports — Retained to operate those features and moderate abuse; may be removed on request where feasible.
• Local browser data — Stays on your device until you clear site data. For Logs, you can also use Logs → Clear to remove the saved folder handle and derived summary.
• Server logs & analytics — Retained for a limited period per our providers’ defaults.

Your rights

GDPR / UK GDPR (EEA & UK)

You may have the right to access, rectify, erase, restrict, port, object to processing, withdraw consent, and lodge a complaint with your local supervisory authority.

California (CCPA / CPRA)

California residents may request to know what personal information we collect, request deletion or correction, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information and do not share it for cross-context behavioural advertising. We will not discriminate against you for exercising these rights.

Other regions

Similar rights may apply under LGPD (Brazil), PIPEDA (Canada), the Australian Privacy Act, and other laws. Contact us and we will respond in line with applicable law.

To exercise your rights, contact us on Discord or via the feedback form. We may need to verify your identity before acting on account-related requests.

Your choices without contacting us

• Use the site without an account — progress stays in your browser only.
• Clear site data in your browser settings.
• On Logs, use Clear (or change/revoke folder access) to stop local processing of client log files.
• Reject or withdraw analytics consent via the privacy banner or Privacy settings on this page.
• Clear synced PvP or PvE progress from Profile → Account.
• Permanently delete your account from Profile → Account → Delete account.
• Unlink Discord or add email sign-in from Profile → Account, where available.

Age requirement (18+)

Escape from Tarkov is intended for a mature audience and is commonly treated as suitable for adults aged 18 and over (it does not carry a PEGI label, but its themes, violence, and online play are aimed at mature players). Tarkov Raiders HQ is a companion tool for that game and is likewise intended for users who are at least 18 years old.

The site is not directed at children or teenagers below that age. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided data or created an account, please contact us so we can take appropriate action.

Security

We use HTTPS, authenticated access controls, and row-level security on cloud data through our providers. No method of transmission or storage is completely secure.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.

See also our Data Usage page and Terms of Service.